by Resonant Cloud | Nov 15, 2019 | Blog, Sales, Salesforce, Salesforce Admin
For email and calendar integration purposes, Salesforce Lightning Sync has been around for a few years now, and Einstein Activity Capture (EAC) is an addition to the integration lineup. Both apps help sales team members maximise productivity by syncing their Microsoft...
by | Apr 11, 2019 | Blog, Salesforce, Salesforce Admin
Customer Relationship Management (CRM) is a term we hear a lot these days in the business sector. One might ask, “What is a CRM and what are the different types of CRM systems?” So today, we’re going to take a look at the three different types of CRM, so we can gain a...
by | Mar 12, 2019 | Blog, Salesforce, Salesforce Admin
Still searching for the best CRM system to use for your small business? Read on to learn why Salesforce is the best of its kind and why it’s an excellent all-around business tool that can help you manage your work and deliver your services more efficiently. Here’s a...
by | May 14, 2018 | Blog, Salesforce, Salesforce Admin, Salesforce Licensing
Acquiring Salesforce licensing is frequently the next step to take, after an organisation has established its operations and is growing a solid client base. But selecting an appropriate Salesforce Cloud (along with helpful add-ons) or a Salesforce Edition isn’t...