Marketing Cloud Account Engagement Winter ’23 Release

by | Oct 12, 2022 | Blog

Marketing Cloud Account Engagement Winter ’23 release has arrived and is being rolled out as we speak. And as the product name slowly migrates from our beloved ‘Pardot’ to ‘Account Engagement’, the product itself not-so-slowly migrates to...

Pardot Summer ‘22 Release

by | Apr 27, 2022 | Blog

You may or may not have guessed it, but Pardot has been rebranded to Marketing Cloud Account Engagement. It does not roll off the tongue like Pardot, but it does align with Salesforce’s plethora of marketing tools – all falling under the same Marketing...

Small Changes You Can Make to Convert More Leads in 2021

by Resonant Cloud | Feb 18, 2021 | Blog

Leads, or people who show an interest in a brand’s products or services, are potential customers, and it is up to you and your team to convert them into actual clients. This process is called lead conversion and is crucial to the success of any...

Attach CSV files to Salesforce Report Subscriptions

by | Aug 13, 2020 | Blog, Sales, Salesforce, Salesforce Admin

Whether your a Salesforce Admin or User you have most likely set up a report subscription to send yourself or your team a reminder. Perhaps you have one set up for Opportunities with no activity over the last 7 days. With the latest Summer Release, 20′ people...

What is Salesforce Einstein Opportunity Scoring?

by | Jun 18, 2020 | Blog, Sales, Salesforce, Salesforce Admin

You might have heard that Salesforce has released some exciting new Einstein features. One exciting feature that customers now have access to is Einstein Opportunity Scoring. What is Salesforce Einstein Opportunity Scoring? Salesforce Einstein Opportunity Scoring is a...

Task Queues Have Arrived: Here Is How You Can Use Them

by | Apr 10, 2020 | Blog, Salesforce, Salesforce Admin

Task Queues is an essential feature that admins and users have been waiting for, for quite a while now. Salesforce recently launched it during the Spring ‘20 Release in response to overwhelming user feedback. It has since proven to be a big hit for a number of...