by | Feb 12, 2020 | Blog, Salesforce, Salesforce Admin
As Salesforce Classic nears the inevitable end of its shelf life, the Salesforce team is working to gradually migrate its client base to Lightning Experience, beginning with the new Winter ’20 release. And as we approach a new milestone in CRM and digital...
by | Dec 6, 2019 | Blog, Dreamforce, Pardot, Salesforce, Salesforce Admin
Salesforce has hit the mark again! Dreamforce 2019 at the Moscone Centre in San Francisco was an absolutely fantastic event for all of those in attendance. From renowned keynote speakers, such as Barack Obama, David Beckham, Megan Rapinoe, Emilia Clarke, Stephen...
by | Dec 4, 2019 | Blog, Salesforce, Salesforce Admin
Although CRM has been proven to increase business revenue by an average of 41% per salesperson, it is estimated that 43% of companies that utilise CRM fail to use even half of their CRM systems effectively.We’ll be taking a look at the best Salesforce CRM strategies...
by | Nov 22, 2019 | Blog, Salesforce, Salesforce Admin
In a nutshell, record types enable Salesforce admins to offer different business processes, picklist values, and page layouts to different users. You can create record types to differentiate your regular sales deals from your professional services engagements,...
by Resonant Cloud | Nov 20, 2019 | Blog, Salesforce, Salesforce Admin
Even when Salesforce users follow standard data cleanliness best practices outlined in the Salesforce guide here, duplicates are simply unavoidable in some circumstances. Every single Salesforce org has an issue with duplicates, to one degree or another, so you’re not...