Task Queues Have Arrived: Here Is How You Can Use Them
Task Queues is an essential feature that admins and users have been waiting for, for quite a while now. Salesforce recently launched it during the Spring ‘20 Release in response to overwhelming user feedback. It has since proven to be a big hit for a number of...
How To Generate More Leads With Salesforce
As one of the leading CRM systems on the market, Salesforce enables you to automate virtually all types of lead nurturing and customer management processes. To guide you on how to set up your Salesforce org for lead generation, we’ll be going over 4 easy steps that...
How Does Salesforce Manufacturing Cloud Improve Production, Procurement, Distribution and Revenue?
Salesforce Manufacturing Cloud is a relatively new cloud designed specifically for businesses in the manufacturing sector. It enables your ops and sales team members to collaborate effectively with a centralised view of client requirements and the market. This, in...
4 Salesforce Security Tips to Protect Your Org From Hackers
Considering the rising costs of data theft and industrial sabotage, organisations ought to put robust measures into place to safeguard their digital properties and address potential Salesforce security and cyber security concerns. According to the 2019 Cost of a Data...
Highlights from the Spring ’20 Release: Top 5 Sales Cloud Features + Top 5 Pardot Features
This year, spring will be arriving somewhat ahead of time for Salesforce Pardot users on 14 February 2020, as Salesforce introduces the cutting-edge Spring '20 release. We’re absolutely thrilled about the prospect of being able to test drive the long-awaited additions...
What the Auto Enablement of Lightning Experience in Winter ’20 Means for Salesforce Classic Users
As Salesforce Classic nears the inevitable end of its shelf life, the Salesforce team is working to gradually migrate its client base to Lightning Experience, beginning with the new Winter ’20 release. And as we approach a new milestone in CRM and digital...
Using SMS and Voicemail in Your Marketing Automation Stack
5 Ways To Integrate Voicemails In Your Marketing Strategy
Sales teams today have more ways than ever to touch base with their prospects. Even so, sales professionals can’t seem to evade the most common (and oftentimes the most frustrating) method of sales prospecting communication, which is voicemail. There’s simply no way...
5 Ways To Customise Your Candidate Experience With Salesforce
One way to streamline your hiring process, while boosting candidate excitement about vacancies in your organisation, is to utilise a recruitment CRM (ideally, one based on Salesforce) or an Applicant Tracking System (ATS) for your hiring efforts. Doing so will enable...